Chatbot Development Services

I am looking for a website chatbot for my customer service needs. I am running a small logistics firm, serving all across the Indian subcontinent and the USA. The objective is to address the common queries without human intervention. I am looking to deploy a smart, self-learning chatbot for the website so that I can cut down the cost u to a great extent.

The main idea is to reach to respond to the client’s queries in a short time. The longer they wait in the queue to chat, the higher the chance of loosing the client. Also, I would prefer a mobile application for the chatbot service. I learned that there are numerous mobile app development services providers who are into chatbot development as well. I know I am too late into the game, but better late than never.